App Design Case Study

App Design Case Study

Texitag - Making garment recycling personal, visual, and worth doing

Texitag - Making garment recycling personal, visual, and worth doing

Overview
Overview
Overview

This project aimed to design an intuitive dashboard for Waste Management (WM) that bridges the gap between consumers, manufacturers, and recyclers, promoting sustainability in the fashion industry. The primary focus was creating a mobile-friendly garment tracing dashboard for consumers to understand their clothing usage, recycle efficiently, and contribute to a circular lifecycle.

Timeline

August-December 2023

My Role

UX Strategy, UI Design, Prototyping

Tools

Figma, FigJam, Notion

The Problem
  • Lack of consumer awareness about garment lifecycles and responsible disposal options.

  • Inefficient textile recycling processes due to limited garment tracking and traceability.

  • Need for a user-friendly platform to engage consumers in sustainable fashion practices.

  • Lack of consumer awareness about garment lifecycles and responsible disposal options.

  • Inefficient textile recycling processes due to limited garment tracking and traceability.

  • Need for a user-friendly platform to engage consumers in sustainable fashion practices.

The Goal

To develop an intuitive dashboard enabling garment tracking, educating consumers on recycling, promoting a circular lifecycle, encouraging sustainability, reducing waste, and enhancing user engagement in a seamless interface.

Most people want to recycle, but don’t know how

Most people say they care about sustainability, but their behavior doesn’t reflect it. In fashion, that gap is massive. The average consumer doesn’t know when or how to recycle clothes, and Waste Management was seeing growing textile waste despite rising awareness.

The problem wasn’t just behavior. It was a lack of clarity, visibility, and motivation.

Most people say they care about sustainability, but their behavior doesn’t reflect it. In fashion, that gap is massive. The average consumer doesn’t know when or how to recycle clothes, and Waste Management was seeing growing textile waste despite rising awareness.

The problem wasn’t just behavior. It was a lack of clarity, visibility, and motivation.

A dashboard wasn’t the answer until I reimagined it for real life

I was tasked with designing a garment lifecycle tracker for Waste Management. Originally scoped as a web-based dashboard, early feedback revealed a major flaw: most users don’t engage with sustainability apps on desktop.

So I flipped the concept into a mobile-first, scan-based experience that lived closer to the closet, not the browser.

I was tasked with designing a garment lifecycle tracker for Waste Management. Originally scoped as a web-based dashboard, early feedback revealed a major flaw: most users don’t engage with sustainability apps on desktop.

So I flipped the concept into a mobile-first, scan-based experience that lived closer to the closet, not the browser.

When users scan a shirt, they see its full story

I designed Texitag to act as a companion for each piece of clothing, helping users track wear, lifespan, and impact. It was about building awareness through interaction.

Smart Virtual Closet

Texitag allows users to scan their clothing and build a digital closet. Each item can be logged with basic details like type, fabric (e.g. cotton, polyester), and how often it’s worn. This gives users a clear picture of which items they actually use, helping them recognize wasteful patterns and make better decisions. In the future, we plan to integrate digital tags on garments so users can scan and track items instantly, without manual entry.

Lifecycle Timeline

Every piece in the closet comes with a visual timeline that shows how long the item has been in use, how often it’s worn, and how long it’s been idle. This helps users know when it’s time to reuse, donate, or recycle based not on guesswork, but actual usage. It brings clarity to a process that usually feels vague or forgotten.

Eco Credits

To make sustainable behavior feel good, users earn Eco Credits for every positive action whether that’s rewearing, donating, or recycling. These points can be saved and eventually redeemed through brand partnerships like Under Armour. The idea is to reward users for doing the right thing, creating a loop that turns intention into long-term habits.

Sustainability Nudges

The app gently keeps users on track with simple, timely messages like “You’ve only worn this hoodie once in 90 days” or “You saved 350L of water by rewearing this shirt.” These nudges aren’t pushy or preachy — they’re encouraging and clear, helping users feel supported in their journey rather than judged.

Recycling Pickup

When a garment reaches the end of its life, users can schedule a pickup directly from the app. Waste Management will handle collection, and users earn Eco Credits in return. Those credits can be used to get discounts on new clothing through partnered brands. This feature closes the loop — making it easy to recycle responsibly without leaving home.

Collaboration & Ecosystem Integration

While the design was executed independently, close coordination with sustainability consultants helped prioritize the metrics WM needed to track. We also scoped partnerships with in-store vendors and municipal recycling programs for QR integration and tag deployment.

Outreach Strategy Highlights:

  • QR tags on garbage bins

  • In-store discounts for scan participation

  • Education layered across channels (dashboard, print, municipal content)

How does this help users?
How does this help users?
How does this help users?
  • Visualizes impact: Users feel more connected to their clothing habits

  • Creates motivation: Small nudges + eco rewards = better daily decisions

  • Reduces decision fatigue: Simple scan-to-recycle process

  • Makes sustainability personal: Not just ethical, but gamified

How does this help the business
How does this help the business
How does this help the business
  • Improves recycling engagement: More clothing is tagged and processed

  • Drives user retention: Rewards and streaks keep users active

  • Supports partnerships: Enables brand and retailer integrations for impact tracking

  • Informs data strategy: Aggregate wear/use/recycle data supports WM’s reporting

Takeaways
Takeaways

Texitag showed how education, motivation, and design can intersect to create real environmental change. Designing for behavior change, especially around sustainability, requires more than just UI polish. It needs systems thinking, data visibility, and habit-forming design.

Think I'd be a good fit for your team?

Now actively seeking new opportunities. Open to relocate | Hybrid | Remote

maheshuiux05@gmail.com

© 2025 by Mahesh Reddy. All rights reserved.

  • Mahesh Reddy

  • Mahesh Reddy

Think I'd be a good fit for your team?

Now actively seeking new opportunities. Open to relocate | Hybrid | Remote

maheshuiux05@gmail.com

© 2025 by Mahesh Reddy. All rights reserved.

  • Mahesh Reddy

  • Mahesh Reddy

Think I'd be a good fit for your team?

Now actively seeking new opportunities. Open to relocate | Hybrid | Remote

maheshuiux05@gmail.com

© 2025 by Mahesh Reddy.
All rights reserved.

  • Mahesh Reddy